Venue & Events Management Business

When it comes to events and venue management the business needs vary in approach and delivery of the service you deliver to your respective user community. So what a majority of event businesses are now pursuing is implementing agile, easy to use, learn and maintain out of the box software that addresses the greater needs of their users and community. To gain the maximum benefit any solution must also integrate with existing financial and document management products already in use by-passing any need for the re-keying of data.

Refreshingly there are event and venue management products on the market that are not attempting to be everything for an entire industry. Our industry is so diverse; it would be impossible to cram so much functionality into a single box it would require a few Sumo wrestlers to sit on the lid to have any chance of closing it!

Because the needs and demands of the industry today are changing rapidly it is not making any sense to invest in some of the monolithic systems that are considered legacy systems today. These systems have been around for years and are typically modular and pretend to address every sector of our market if you believe that have ‘tweeks’ to tune these systems to your needs. These systems are also far from the ‘best industry’ practice they espouse to be. During networking sessions with users of these systems at industry sponsored nights, it is not uncommon to hear that these systems fall short in this area.

Love to hear from you if you think we can help ! 

The vendors typically appearing to speak from the high ground because they claim a community of international users. Though in practice the features and offering is usually restricted by the capability and ‘time-to-market’ that the vendor can manage. Because of the amount of code underpinning such products, these systems can’t possibly be agile enough to deliver to a vibrant and hungry marketplace that is constantly on the move. So ‘best industry’ practice is just lip service to attempt to stay in the game. If you have been around long enough a very famous three letter computer hardware company used to use this marketing ploy quite frequently. In the end they too could not keep up with market demands and the change of pace.

Love to hear from you if you think we can help !  

Listening to discussions within the end user community today and you soon realise that in a few short years the pace and expectations associated with delivering on event outcomes has been dramatically accelerated. Time invested in learning a product is not seen as overly productive time.

Indeed these legacy systems require a fulltime Administrator to act as the internal champion – though this is never told to the client. Building a system with a small project team is no longer an option – this is not your day job!

There are many other benefits to be derived from an association with Pandarix and we would enjoy a conversation, to discuss in far more detail your requirements and business needs. Pandarix also has a very dedicated support services team.

A great product a great services team – an excellent combination as a business partner!

Love to hear from you if you think we can help ! 

Love to hear from you if you think we can help ! 

Our clients’ bitter experiences have taught them most event systems are too cumbersome, time consuming, expensive and ultimately just end up as glorified note systems.

Everyone wants affordable Venue & Event Software  

Most of our client venue and event teams are under resourced and work on tight budgets. So every one requires affordable software solution but one that is easy to learn and navigate whilst being affordable but includes a CRM, document management, email, function scripting, a resource calendar, and multi site configuration and icing on the cake is ticketing!

Get in touch with us to understand how we can help you!

Pandarix Software offers an affordable and easily navigable event and venue management system for all sizes of event teams – read more

The Pandarix team is being invited more frequently into system upgrade discussions spanning 6 continents. Typically, these discussions are initiated by the prospect following their discovery process as a result of aging, cumbersome and complex systems being in place for too long.

Leveraging our knowledge and Event Industry experience we have always managed to go beyond the typical features, functions, benefits pitch and get down to the core issues of client needs that are indeed far deeper than most products sold into the events and venue management business.

For some 15 years Pandarix has been a quiet achiever, being invited to engage in some of the world’s most prestigious events and, whilst still within the sphere of “world-class venue and events’, is able to deliver to the single user a very powerful, simple and complete product plus service at a very affordable cost.

In our discussions with numerous Councils spanning Australia and New Zealand our discussions have spanned a very common theme with all Councils we have managed to appear in front of, seeking a common outcome from vendors they had previously approached. Unfortunately, when the incumbent or invited vendor does appear they seek only to conduct the same features, functions and benefits presentations without really either understanding or addressing the core need.

Many of the Councils we either approach or are invited to brief, have five primary and two secondary issues or combinations of these same issues requiring attention. Wanting to take advantage of vendors claims to have a ‘ready’ solution:

• to replace multiple systems comprising the legacy systems,
• export financial data to be rekeyed into the central financial system,
• shave multiple hours a week off of your busy work schedule

Councils have historically found to their major inconvenience that such claims and many products fall short. Due to the complexity of some of these system offerings, costing estimates over a reasonable period of time as well as utilisation and efficiency gain considerations, coupled with those needs we keep referring too. Councils have reverted to SWAT teams to make the strategic decisions.

Sometimes these SWAT teams return a no decision, or having made the recommendation, extended periods of time seem to elapse before any final decision to sign is made. In some instances, staff have already moved on, or left the Department. This scenario is not uncommon. Ultimately there is a cost to the Council when this occurs – and it is never accounted for.

Engaging an experienced and knowledgeable team such as those at Pandarix to discuss and brief the various event and venue management teams, followed by a full SWAT briefing discussing in detail those five primary and two secondary issues a good majority of Councils face is a good first step.

Pandarix offers API integration with Financial, CRM and Document management systems existing with the Council IT environment. They offer procedures and workflows that can be adjusted and locked-down to suit your needs. Multiple security levels, authorisation levels and fully audit capable. Website integration, full ticketing options and naturally a support level that can be tuned to your needs.

To discuss these topics and discuss in detail the five primary and two secondary core issues most Councils are currently seeking to address look us up in www.Pandarix.com and seek a follow up call or briefing.

The night before New Year

It was the night before New Year,

At the venue and hospitality event management business

“Ah, my!”  said the managers, in great despair,

“If only we could find some time to spare.”

When all of a sudden there came a great sound

They looked up to see a Panda Software box on the ground
Use this, said a note, and you will have nothing to fear,

God willing have a Pandarix New Year!

Season’s greetings and warmest best wishes

to All our Partners & Clients

Is this really useful data for Event Management?

#Information systems are an important part of everyone’s life in the Events Industry. However, if we can’t retrieve the data in any meaningful way be it in printed word text or graphically through charts etcetera then the data serves no real purpose. Why! Because we can’t turn this data into information, we can’t understand what we have captured and leverage this to our benefit and the benefit of the business.

Where does all this event data reside

Typically a venue or an event has multiple locations where this data can reside. Our experience when working alongside venue and event managers has been at least a minimum of 3 to 4 systems and not surprisingly none of them are capable of communicating key data elements. In many instances, it simply means a rekeying exercise. What is needed is access to data that can and will direct your business in the right direction.

And what of that expensive event resource

No, we are not necessarily talking of equipment, we are referring to your valued staff members. An integrated venue and event management system won’t necessarily mean you have to have deep pockets and take months to install. The right choice will translate into:

• Reduced costs
• Improved productivity
• Aligned business strategies
• Enables acceptable levels of control and risk management
• Optimises the skills and capabilities that exist within your organisation, and
• Promotes collaboration across the extended enterprise

Hopefully you can see the many benefits of data in the right place, accessible across the enterprise and simply leveraging off those great staff that you already have will bring huge benefits.

Making that Right Choice for your Venue & Event Management

So making that right choice is important. Taking the time to look for the answer is sometimes very difficult because your time is valuable, Hey! Everyone’s time is important. To help you out though #Pandarix Software can arrange a 90 minute briefing to let you in on what a modern event and venue management product can do.

#Register on our website to receive a follow up call to make that important meeting and discuss what needs are to be met to drive your business into the future of events management.

At #Pandarix Software our business culture is Believe – Create – Execute. The Pandarix Software solution is a system that can be quickly installed, is easy to learn and importantly has been developed to address your event and venue management issues. The Pandarix solution ensures the venue and event managers have total visibility, data accuracy, finger-tip control and the systems integration points lacking in other solutions offered for a comparable price point.

Pandarix software solutions has developed a comprehensive and expansive system for events and venues spanning #Ticketing, #Booking, #Event Management, #Catering, #Floor Plans, #WebIntegration, #Reporting as well as a #CRM providing users and managers total control over all operations. Pandarix has also developed and deployed APIs for third party integration that includes financial packages.

The Pandarix software solution is ideally suited to either large and small events or venues -versatile, easy to install, no great learning curve, it ticks all the boxes. Additional information can also be found at www.Pandarix.com and follow your industry specific information thread.

If you are looking for a replacement system or just starting out on the path for a system to manage your event business Pandarix will have a solution that both fits the functional requirements as well as the budget.

To learn more, visit #pandarix.com or #contact Pandarix on +61 0 7310 23218 for complete details and to arrange a commitment free solution #briefing click here.

Based on Pandarix Event Management & Venue Booking Software Solution installs and product briefing this year, we have picked up some very interesting points below from client feedback. This is a snap shot of the client feedback on Event Management & Venue Booking Software Solution; please let us know your thoughts on this as we may have missed some key points that are of particular interest to you.

Hope this helps with your decision making process.

Feedback on Pandarix Performance Vs Event Management & Venue Booking Software Solution Competitors

1. Bookings are 5 times faster! Shows clearly for reasonably complicated bookings normally take 25 min with competition, Pandarix simple steps reduces it right down to 5 min
2. Documents are all under one system as opposed to being outside and scattered in multiple directories – so there is audit trail and security with Pandarix!
3. Documents are stored centrally and can be accessed from anywhere e.g. from the Pandarix customer and booking screens and have version numbers.
4. Event Checklist can be set up for all items including Resources – so much more flexible
5. Finance is made easier as clients can have their own payment terms and fully integrates with 3^rd party systems
6. Function / Work orders are generated automatically as opposed to being simple note pads and work can be allocated to teams and groups
7. Out of box reports like catering reports & enquiry to sales conversion reports  that competition seem to not have 
8. Reports & dashboards can be generated real time on spreadsheets with graphs at a touch of a button
9. Love the capabilities around marketing campaigns that once again competition seem not to have
10. Training is not more than 2.5 hr sessions as opposed to 6 to 8 hr sessions. This seems to be a BIG plus as clients can then manage the change process that much simpler and deal with their day to day job too
11. Data Migration path is simple and easy based on client IT team responses
12. Handling ‘Go Live Phase’ is a very BIG plus point too it seems in the Pandarix Service provision approach. Clients have commented they have much more comfort with the Pandarix Team.

As your business has evolved over the many years, it would not be uncommon to learn that within your venue multiple systems exist to perform a myriad of tasks. Among the very needs though of your venue is an ability to exchange data with a Council system that is typically a financial system. With some vendor products this task often includes the necessity to rekey data in the finance department.

This is an obvious place for rekeying errors to occur, for cost/ time/ efficiencies to be gained and higher staff productivity gains to be made. Pandarix offers the experience of their 15 years servicing the Performing Arts industry along with industry API’s to allow your venue to exchange data in both directions with your finance department. Many of our existing clients currently take advantage of this now.

Currently a number of Councils in Australia have or are in the process of installing Pandarix. The search for a replacement or new system has gathered pace as the end of Events Perfect support draws near. Pandarix is ideally suited to address the needs of the Performing Arts industry in Australasia. The system offers a solution that not only addresses current replacement needs based upon current EP functionality but future proofs the solution needs through features and product maturity the EP replacement does not have.

Pronounced ‘panda-rix’, meaning Panda King, also offers other features making it easy to lock-down a system through security and access privilege levels. The system also comes with full audit trail capabilities ensuring integrity of your business processes and authorisation processes.

Because Pandarix has much of its system architecture and reporting capabilities based upon industry standards and commonly used industry tools. Pandarix makes it extremely easy to generate reports without the intervention of either a Council IT specialist or the vendor who may have sold you the initial system. Meaning, a team member can create ad-hoc reports, alter an existing report or run the existing report efficiently and with a real-time response. There is nothing more frustrating or as expensive as having either an IT specialist or vendor engaged to generate your reports.

Pandarix can be installed either as a cloud offering or in-house on your own servers. The flexibility is yours to imagine. Pandarix is easy to install, learn as well as hitting the right cost points.

If you are looking for a replacement system or just starting out on the path for a system to manage your event business Pandarix will have a solution that both fits the functional requirements as well as the budget. To learn more, contact Pandarix at info@pandarix.com for complete details of how to arrange a commitment free solution briefing.

Pandarix Systems has been in business and servicing the event and venue management industry for these past 15 years. In total, the team members experience spans well over a century. To have had the system used for some very significant global events in the past and currently looking too and delivering on new projects has ensured our systems development has kept pace with what is required by a demanding industry.

Pronounced ‘panda-rix’, meaning Panda King, is a fully integrated event/venue management system built with a very modern intuitive interface, embracing the notion of minimal steps and ‘clicks’ to fulfill basic processes. This is a software solution for a minimalist team through to a significant number of users.

Deployment experiences typically span just days compared to some other vendors. The Pandarix model takes into account that the system is to provide a solution and not become your hobby.  Typical implementation follows a pattern of ‘Bite-size’ strategy – meaning only a couple of hours a day are required in training and deployment leaving you to do you daily job tasks. This approach ensures the system is implemented and configured properly whist you are still responsive to your daily tasks.

Pandarix is a software solution for the entire team including: your marketing and sales teams, box office staff, operations teams, both internal and external catering management as well as the management and financial teams. It has taken many years to design and develop the Pandarix solution with clients now currently reaping the benefits and seeing real returns on their investment.

Your needs within the entire team are covered. Pandarix also reduces any rekeying of data by your financial team through our API interfacing directly to your current financial system – whether Council or in-house.

Pandarix is unique in the act that we have a fully integrated and industry proven ticketing system. For venues looking for a complete solution consideration should be given to looking at Pandarix for an almost A to Z solution.

And finally, to back all of this up we have and experienced services team, with years of experience ready to deliver a solution tailored to your business. Their services include training and implementation, data migration and interface API rollout.

If you are looking for a replacement system or just starting out on the path for a system to manage your event business Pandarix will have a solution that both fits the functional requirements as well as the budget. To learn more, contact Pandarix at info@pandarix.com for complete details of how to arrange a commitment free solution briefing.