Venue & Events Management Business

When it comes to events and venue management the business needs vary in approach and delivery of the service you deliver to your respective user community. So what a majority of event businesses are now pursuing is implementing agile, easy to use, learn and maintain out of the box software that addresses the greater needs of their users and community. To gain the maximum benefit any solution must also integrate with existing financial and document management products already in use by-passing any need for the re-keying of data.

Refreshingly there are event and venue management products on the market that are not attempting to be everything for an entire industry. Our industry is so diverse; it would be impossible to cram so much functionality into a single box it would require a few Sumo wrestlers to sit on the lid to have any chance of closing it!

Because the needs and demands of the industry today are changing rapidly it is not making any sense to invest in some of the monolithic systems that are considered legacy systems today. These systems have been around for years and are typically modular and pretend to address every sector of our market if you believe that have ‘tweeks’ to tune these systems to your needs. These systems are also far from the ‘best industry’ practice they espouse to be. During networking sessions with users of these systems at industry sponsored nights, it is not uncommon to hear that these systems fall short in this area.

Love to hear from you if you think we can help ! 

The vendors typically appearing to speak from the high ground because they claim a community of international users. Though in practice the features and offering is usually restricted by the capability and ‘time-to-market’ that the vendor can manage. Because of the amount of code underpinning such products, these systems can’t possibly be agile enough to deliver to a vibrant and hungry marketplace that is constantly on the move. So ‘best industry’ practice is just lip service to attempt to stay in the game. If you have been around long enough a very famous three letter computer hardware company used to use this marketing ploy quite frequently. In the end they too could not keep up with market demands and the change of pace.

Love to hear from you if you think we can help !  

Listening to discussions within the end user community today and you soon realise that in a few short years the pace and expectations associated with delivering on event outcomes has been dramatically accelerated. Time invested in learning a product is not seen as overly productive time.

Indeed these legacy systems require a fulltime Administrator to act as the internal champion – though this is never told to the client. Building a system with a small project team is no longer an option – this is not your day job!

There are many other benefits to be derived from an association with Pandarix and we would enjoy a conversation, to discuss in far more detail your requirements and business needs. Pandarix also has a very dedicated support services team.

A great product a great services team – an excellent combination as a business partner!

Love to hear from you if you think we can help ! 

Love to hear from you if you think we can help ! 

Is this really useful data for Event Management?

#Information systems are an important part of everyone’s life in the Events Industry. However, if we can’t retrieve the data in any meaningful way be it in printed word text or graphically through charts etcetera then the data serves no real purpose. Why! Because we can’t turn this data into information, we can’t understand what we have captured and leverage this to our benefit and the benefit of the business.

Where does all this event data reside

Typically a venue or an event has multiple locations where this data can reside. Our experience when working alongside venue and event managers has been at least a minimum of 3 to 4 systems and not surprisingly none of them are capable of communicating key data elements. In many instances, it simply means a rekeying exercise. What is needed is access to data that can and will direct your business in the right direction.

And what of that expensive event resource

No, we are not necessarily talking of equipment, we are referring to your valued staff members. An integrated venue and event management system won’t necessarily mean you have to have deep pockets and take months to install. The right choice will translate into:

• Reduced costs
• Improved productivity
• Aligned business strategies
• Enables acceptable levels of control and risk management
• Optimises the skills and capabilities that exist within your organisation, and
• Promotes collaboration across the extended enterprise

Hopefully you can see the many benefits of data in the right place, accessible across the enterprise and simply leveraging off those great staff that you already have will bring huge benefits.

Making that Right Choice for your Venue & Event Management

So making that right choice is important. Taking the time to look for the answer is sometimes very difficult because your time is valuable, Hey! Everyone’s time is important. To help you out though #Pandarix Software can arrange a 90 minute briefing to let you in on what a modern event and venue management product can do.

#Register on our website to receive a follow up call to make that important meeting and discuss what needs are to be met to drive your business into the future of events management.

As your business has evolved over the many years, it would not be uncommon to learn that within your venue multiple systems exist to perform a myriad of tasks. Among the very needs though of your venue is an ability to exchange data with a Council system that is typically a financial system. With some vendor products this task often includes the necessity to rekey data in the finance department.

This is an obvious place for rekeying errors to occur, for cost/ time/ efficiencies to be gained and higher staff productivity gains to be made. Pandarix offers the experience of their 15 years servicing the Performing Arts industry along with industry API’s to allow your venue to exchange data in both directions with your finance department. Many of our existing clients currently take advantage of this now.

Currently a number of Councils in Australia have or are in the process of installing Pandarix. The search for a replacement or new system has gathered pace as the end of Events Perfect support draws near. Pandarix is ideally suited to address the needs of the Performing Arts industry in Australasia. The system offers a solution that not only addresses current replacement needs based upon current EP functionality but future proofs the solution needs through features and product maturity the EP replacement does not have.

Pronounced ‘panda-rix’, meaning Panda King, also offers other features making it easy to lock-down a system through security and access privilege levels. The system also comes with full audit trail capabilities ensuring integrity of your business processes and authorisation processes.

Because Pandarix has much of its system architecture and reporting capabilities based upon industry standards and commonly used industry tools. Pandarix makes it extremely easy to generate reports without the intervention of either a Council IT specialist or the vendor who may have sold you the initial system. Meaning, a team member can create ad-hoc reports, alter an existing report or run the existing report efficiently and with a real-time response. There is nothing more frustrating or as expensive as having either an IT specialist or vendor engaged to generate your reports.

Pandarix can be installed either as a cloud offering or in-house on your own servers. The flexibility is yours to imagine. Pandarix is easy to install, learn as well as hitting the right cost points.

If you are looking for a replacement system or just starting out on the path for a system to manage your event business Pandarix will have a solution that both fits the functional requirements as well as the budget. To learn more, contact Pandarix at info@pandarix.com for complete details of how to arrange a commitment free solution briefing.

Pandarix Systems has been in business and servicing the event and venue management industry for these past 15 years. In total, the team members experience spans well over a century. To have had the system used for some very significant global events in the past and currently looking too and delivering on new projects has ensured our systems development has kept pace with what is required by a demanding industry.

Pronounced ‘panda-rix’, meaning Panda King, is a fully integrated event/venue management system built with a very modern intuitive interface, embracing the notion of minimal steps and ‘clicks’ to fulfill basic processes. This is a software solution for a minimalist team through to a significant number of users.

Deployment experiences typically span just days compared to some other vendors. The Pandarix model takes into account that the system is to provide a solution and not become your hobby.  Typical implementation follows a pattern of ‘Bite-size’ strategy – meaning only a couple of hours a day are required in training and deployment leaving you to do you daily job tasks. This approach ensures the system is implemented and configured properly whist you are still responsive to your daily tasks.

Pandarix is a software solution for the entire team including: your marketing and sales teams, box office staff, operations teams, both internal and external catering management as well as the management and financial teams. It has taken many years to design and develop the Pandarix solution with clients now currently reaping the benefits and seeing real returns on their investment.

Your needs within the entire team are covered. Pandarix also reduces any rekeying of data by your financial team through our API interfacing directly to your current financial system – whether Council or in-house.

Pandarix is unique in the act that we have a fully integrated and industry proven ticketing system. For venues looking for a complete solution consideration should be given to looking at Pandarix for an almost A to Z solution.

And finally, to back all of this up we have and experienced services team, with years of experience ready to deliver a solution tailored to your business. Their services include training and implementation, data migration and interface API rollout.

If you are looking for a replacement system or just starting out on the path for a system to manage your event business Pandarix will have a solution that both fits the functional requirements as well as the budget. To learn more, contact Pandarix at info@pandarix.com for complete details of how to arrange a commitment free solution briefing.

This past week it has been refreshing to have been in a position where the sales discussions went well beyond the limits of most sales people involved in selling software to the events industry. Unsurprisingly this occurred during multiple meetings in Sydney, Melbourne and Singapore. I think the great take-out from this is that the event and venue managers are really looking for a ‘partner’ that is able to start by talking on an equal footing but then move beyond to really demonstrating their experience and knowledge.

With not one meeting running under 2 hours, most in fact were 3 hours, these meeting went well beyond features and functions of the software. When you listen to the person on the otherside of the table, they are frustrated with software vendor meetings just being a show and tell of, essentially, the very same stuff the last salesperson presented. No differentiation. Prospects get a very pleasant surprise when you are able to address their true ROI in yield management and utilization statistics. When you are to drill on the prospects business needs based upon the issues they articulate and then clearly demonstrate the solution with minimal effort.

The team from Pandarix was able to do this repeatedly last week when they travelled the eastern states of Australia and then again in Singapore at the conclusion of two weeks of business meetings. With over 15 years of experience delivering solutions to acquire the firsthand experience that supports this knowledge and experience, the Pandarix team is a refreshingly different body of people. With clients all over the globe Pandarix delivers a universal solution equally at home in Sydney as it is London or Abu Dhabi. Move across to the Pandarix website for more of an insight into the solutions they provide. www.pandarix.com

A number of event management software providers, including Pandarix, have opted to provide an MS/SQL Relational Database as the backbone of their systems offering. Such architectural decisions are necessarily taken very early in the design phase of the system development and influence many future decisions and feature offerings downstream. Document management and file handling are just a couple of those features impacted.

When SQL Server 2000 was released it was hyped as a great step forward as it provided the ability to store images or similar data types within the database. Again many vendors have utilized this feature in an effort to ensure the client has all types of documents, images, audio files, emails etcetera in a single location for ease of reference of both current and historical purposes. There is huge debate about the pros and cons of the use of the relational database as opposed to or in combination of the use of a File Server or a NoSQL database in similar manners is way beyond this ‘blog’. Essentially the NoSQL and document databases provide an alternative to relational databases, not a replacement.

In an attempt to keep this simple, suffice it to say Pandorix stores the documents, images and emails within the same server as the system database as Binary Large Objects (BLOBs). The SQL 2008 file streaming function (FILESTREAM) is used to manage the pointers to these files and speed up the references as well the management of the database overall. The binary files reside out the database, but included as data in the database is a file path or URL to the object.

Using the CREATE DATABASE statement and by declaring these files as a file group with a physical location in the file system. Because it is another file group, SQL Server now considers the data in the file system to be an integral part of the overall database. So when backing up the database, the BLOB data in the file system will be included in your normal full and incremental database backup.

Because SQL Server is now intimately involved with the file system behind the scenes, the performance benefit of keeping BLOB storage outside of your structured table file groups, without the worry of programmatically maintaining the link references between rows in tables and corresponding files in the file system is in you favour.

This method of BLOB management is faster because reading data from the file system involves a bit less overhead than it would had it read directly from the database. Without BOLBs, this means your database is naturally smaller.

If this Blog was of interest be sure to read other industry related Blogs that will be continually appearing. Pandarix Software Solutions has 15 years of service and delivery experience. Our technology represents the latest industry standards and our friendly staff are available and ready to assist, answering all of your questions.

Event and Venue business managers are seeking consolidation and optimisation of their software investments and are looking to their current providers to whom they have been loyal to assist them in this process. Unfortunately many current providers cannot deliver world class integrated solutions that are affordable. PANDARIX however is an exception, offering a solution that is not only written as an integrated system but can also interface with essential third party software such as financial systems that must remain.

PANDARIX, an industry leading software provider for events and venues, reveals how clients are guaranteed to generate more revenue by leveraging the many features and functions within PANDARIX system solution. Delivering a fully integrated ticketing, CRM, booking, event and venue management system, PANDARIX provides all the requirements that an event or venue needs to run optimally.

“PANDARIX is developed with one primary purpose in mind: to ensure our clients are successful with their efforts,” Deen Ossman, Chief Solutions Officer. “Our solution has built in processes to ensure that clients have the upper hand in the industry and are able to generate profits. It’s all about seizing opportunities that you may not realise are there if you don’t have current software technologies in place to leverage.”

PANDARIX, captures all relevant data whilst presenting it to your team through either reports, live dashboards, or simply drilling down, no special reporting tools are required. This ensures your team has the information to make either individual or collaborative decisions in real-time. Due to the screen presentation format, efficiencies are also gained because the information is collectively gathered under tabs and on relevant screens that are intuitive meaning your team isn’t opening screens or different modules to get at the data.

PANDARIX provides the levers to pull and push to assist your business generate maximum revenue by providing features such as:

• Multiple Sales Channels – expand your business by reaching to different segments of clientele,
• Ticketing – a flexible ticketing system that allows users to create packages for sale.
• Bookings – an integrated venue and resource diary
• Treat every event or venue as a separate cost centre.
• Reporting – Real-time reports allow staff to make decisions based on the latest information
• CRM – record customer details to build up relationships and use in direct marketing

The PANDARIX software ticketing solution is ideally suited to either large and small events or venues. To arrange a personalised briefing during which the many features and functions specific to your needs can be demonstrated contact info@pandarix.com. Additional information can also be found at Pandarix.com and follow your industry specific information thread.

PANDARIX Software Solutions is a global company with regional offices established to deliver sales and services wherever you are!

PANDARIX, business optimisation software for Events, Venues and Global Sponsorship allows clients to design their event or venues with customisable layouts. Event organisers and venue managers can choose how they want to lay out and utilise their space for any event with PANDARIX. Using our software, users can design and sell from an interactive seating chart, automatically assign to a table plan or even a car or bus park layout.

PANDARIX has been developed to manage multipurpose venues and multi-day events. Supporting Turf Clubs, Motorsports Circuits, Multipurpose Stadiums and Arenas, Conference and Banqueting venues, Dinner Cruises and Hospitality Provider – one solution – PANDARIX is designed to provide all the functionalities needed to run these businesses efficiently whilst streamlining the processes.

With PANDARIX multiple configurations for each venue space can be created with the images also able to be uploaded. In addition each of the configurations can be adjusted. For example a concert hall will be expected to be filled to complete capacity during a music show, and the seats will have various monetary value attached to them depending on the location. But when the space is used for a conference the seats may all have the same value and they may only use a fraction of the entire space. PANDARIX allows users to make decisions based on practicality and profitability.

“You can imagine just how useful this is,” Chief Solution Officer Deen Ossman, “using our software, clients can visualise what the end result is going to be. If they move a table from one spot to another, if they add one or even remove one, they immediately know what the implications are going to be regarding space and revenue. Clients also use this feature to decide upon advertisement positioning.”

PANDARIX is also useful for the purpose of booking ‘packages’. If a package includes a seat in a designated area and a car park space is also required, both can be specifically chosen using PANDARIX. This gives your team member the ability to see availability and even discuss the placement with the customer. These are just some of the many features and functions available within the PANDARIX software solution. PANDARIX is a truly customisable solution designed for your business needs.

The PANDARIX software ticketing solution is ideally suited to either large and small events or venues. To arrange a personalised briefing during which the many features and functions specific to your needs can be demonstrated contact info@pandarix.com. Additional information can also be found at www.pandarix.com and follow your industry specific information thread.

PANDARIX Software Solutions is a global company with regional offices established to deliver sales and services wherever you are!

Events and Venues software provider PANDARIX delivers a complete Ticketing system that increases sales opportunities and is cleverly designed as an integral part of a total solution.

PANDARIX, a leading software provider with 15 years Event and Venues industry experience, delivers a comprehensive Ticketing system for clients to optimise their marketing and sales creating a total customer-centric experience.

A key industry solution provider, PANDARIX counts some of the biggest names in the industry as clients – FIFA, Silverstone, Royal Ascot, and the Dubai World Trade Centre – are just a few. The experience gained by our team has led to a solution delivery process based on industry best practices assimilated with client needs.

“PANDARIX was developed with ‘real-world’ client needs at the forefront, delivering an impact that really improved our clients’ businesses. At PANDARIX we understand your market and exactly what effort you need to put into your business to reap the ROI from a comprehensive, user-friendly, and most importantly, leveragable system,” quoting Deen Ossman, Chief Solutions Officer.

The result of PANDARIX’s focused development is a Ticketing System that delivers what Event and Venue managers have requested: customer-centricity, accountability, fair and balanced costings as well as the ROI. Developed to not just support, but enhance our client’s offerings, the Ticketing System offers the following benefits:

• Box Office - a simple and easy-to-use system for walk-in customers. This supports tablets and mobile apps as well,
• Guest registration via tablet, mobile app and traditional methods,
• Attendance tracking – all customer information is seamlessly updated into the CRM system,
• Web-shop, take control and generate revenue with your own branded and personalised web-shop – sell tickets and create your enriched customer experience
• Multiple packages – choose how you want to sell access to your event or venue, ranging from individual tickets to hospitality packages
• Corporate sales – manage your corporate/VIP customers easily
• Unlimited transactions – hosted in-house or in a cloud based SaaS solution.

The Pandarix software ticketing solution is ideally suited to either large and small events or venues. To arrange a personalised briefing during which the many features and functions specific to your needs can be demonstrated contact info@pandarix.com. Additional information can also be found at Pandarix.com and follow your industry specific information thread.

Pandarix Software Solutions is a global company with regional offices established to deliver sales and services wherever you are!